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Compliance Insight

How should certificate and sustainability claims be checked?

A QiLi Paper compliance note on certificate scope, upload evidence, sustainability wording and project confirmation.

In brief

Certificate and sustainability wording should be checked against actual documents, certificate scope, product scope and project requirements before being used in public or sales materials.

01

Document first, wording second

Public claims should start from real documents. A certificate title alone is not enough; scope, validity, holder and applicable product direction all matter.

02

Keep downloadable evidence organized

A certificate download area should make it clear which files are available, which images are pending upload and which claims require project confirmation.

03

Avoid over-claiming

Food contact, recycled content, ESG and FSC-related statements should never be expanded beyond the actual held documents and project-specific confirmation.

Frequently Asked Questions

Can a certificate be used for all products?

Not automatically. Certificate scope and product applicability should be checked before public or customer use.

Can ReFiber or ESG wording be used before project confirmation?

Use cautious wording. Fiber route, recycled content and certificate scope should be confirmed by the selected product and project documents.

Can pending certificates be shown?

Pending files should be clearly marked as upload slots or internal placeholders, not presented as held certificates.

What evidence is useful for buyers?

Physical samples, certificate files, product specifications, application notes and project proof records are more useful than broad claims.

Who should confirm claim wording?

Sales, production and document owners should confirm wording against project files and available evidence.